Your professional image is greatly enhanced when your staff email addresses share the same domain your website is on. It is all part of forming a corporate or cohesive identity for your church structure, charity or business.
Our server software allows us to allocate email addresses to your domain and we are happy to set you up with an unlimited number of email addresses, should you need them.
As you are probably aware, you can access emails on the web with webmail or by setting up your email address in a desktop email client (like Microsoft Live, Thunderbird or similar). We will supply you with a webmail login to access your messages directly on the server. We can also supply you with the settings needed to include your email addresses in your desktop software.
We do, however, have to make one or two caveats!
The variety of computers, operating systems and software options mean that we cannot always solve your office problems once we have given you the relevant settings. Because of this we do not offer support for email issues on your computer beyond confirming that the messages are reaching our server and being passed on to you.
We are not Google, Microsoft or AOL! This means that occasionally one of the big internet providers decides to block messages from our server, implying that our server is sending out spam messages (which it never is)! In such a case, where you have found that messages are consistently being blocked, we will negotiate with the company concerned and assure them we are not a spam-sending server! This usually solves the problem.
Having said the above, most of our clients experience no problems at all with emails based on their domain and we will always offer to set these up for you. Contact us if you want to discuss this further.